State of ColoradoDenver 80230
Full Time

Bachelor’s degree, Associates Degree or equivalent experience Excellent customer service skills.

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Academic Program Support Specialist

State of Colorado
Full Time 15 per week Community College of Aurora, 710 Alton Way, Denver, CO 80230, United States


This posting is only open to Colorado residents.  - an exemption contingent upon residency waiver

Department Information
GJC-240332 7/23: Academic Services 


The Community College of Aurora serves our diverse community by providing high-quality instruction and support services to prepare students for transfer and employment. We are particularly interested in applicants that demonstrate a commitment to working with individuals and groups from diverse identities, including but not limited to: socioeconomic, cultural, sexual orientation, gender identity expression, disability, multilingual learners, veterans, non-traditional, race and ethnic backgrounds.

More than 20 different languages and 60 countries are represented at CCA. In addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or individual knowledge and skills. The college centers diversity, equity, and inclusion and we actively seek to employee partners who want to join us in working to reducing outcome gaps among our diverse student population.

Description of Job


The Academic Administrative Support Specialist provides executive administrative services and support to Teaching and Learning Transformation Hub’s Executive Director and Directors of instructional support services.

The person in this role is expected to be successful in a highly active and rapidly changing work environment.  They will develop, support and maintain complex projects and processes, collect data and perform basic data analysis, perform tasks related to procurement and budget support, and manage calendars.

This position will work primarily on-campus during regular business hours of operation which may include some evenings. Some remote work is possible.


  • Provide support with clerical duties like space maintenance and organization, answering to communications, sorting and filing documents, scheduling meetings, taking minutes, photocopying and printing, making reservation for events and meetings, and support event organizations
  • Collaborate in initiatives to improve, implement, and sustain processes and practices as determined by the Executive Director, particularly those that fall under the areas of responsibility of the Teaching and Learning Transformation Hub
  • Carry out research project on a broad variety of educational and operational topics 
  • Collect data and perform basic data analysis to support projects and data-informed decision-making processes
  • Create, proofread, and/or edit documents for internal and external communications, some of them including data visualizations
  • Design, implement, and support data and documentation processing and management systems
  • Represent the Teaching and Learning Transformation Hub at institutional groups as assigned by the Executive Director
  • Engage in professional development opportunities to maintain skill level, expand knowledge, and develop skills critical to this role
  • Other duties as assigned
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights


  • Bachelor’s degree, Associates Degree or equivalent experience
  • Excellent customer service skills
  • Outstanding written and verbal communication skills
  • Exceptional organizational, attention to detail, predictive, and time-management abilities
  • Strong knowledge and use of Microsoft 365 applications
  • Basic experience with data collection, analysis, and reporting
  • Proved critical thinking, problem-solving, and deductive reasoning skills
  • Demonstrated ability to operate effectively in a highly active and rapidly changing environment
  • Distinct openness to continual learning
  • Ability to work independently

  • Bachelor’s degree 
  • Experience with clerical work in a higher education setting
  • Project management involvement
  • Extensive experience with data collection, analysis, and reporting
  • Basic use of data management systems 
  • Practice establishing and maintaining processes, preferably in a higher education setting
  • Experience creating and editing written work, such as marketing copy, handbooks and guidelines, onboarding materials, etc.
  • Experience maintaining social media platforms and using video creation/editing tools