State of North CarolinaRaleigh 27603
Full Time +
||10/03/2023||Applications Systems Analyst I||State of North Carolina|| ||||">

Applications Systems Analyst I

State of North Carolina
Full Time, Permanent NC Department of Health and Human Services, 101 Blair Dr, Raleigh, NC 27603, United States Apply before 10/3/2023 5:00


***This is a Repost - previous candidates are still being considered and do not need to re-apply***

The primary purpose of this position is to provide business analysis, system analysis, programming, and production support within organizational unit. The role of this position may include, but is not limited to:

  • participating in requirement gathering sessions, developing requirements, designing new programs, analyzing and modifying existing programs, debugging programs, performing system administration/configuration, writing specifications, participating in code review, writing test plans and conducting testing. 
  • producing deliverables for all phases of the software development lifecycle from functional requirements through final implementation; 
  • providing production application support; 
  • participating in effort planning with clients, technical leads, and organizational unit management; 
  • participating in planning sessions with clients for specific modifications and enhancements to  applications; 
  • status reporting; 
  • monitoring work efforts for quality assurance; 
  • ensuring adherence to procedures; 
  • performing application assessment and performance monitoring in order to identify and correct avoidable production interruption. 
Specific/specialty duties will be assigned to this position as required to meet business needs.
With guidance, this position is expected to work with stakeholders, and provide analysis/programming/testing and support over one or more applications in a team environment developing deliverables, solving common problems, and providing successful automation solutions to meet various business requirements.  On call and overtime may be required, depending on client automation needs.

About NC Department of Health and Human Services: 
The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals.  Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace.  We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.

About the DHHS Information Technology Division:
The DHHS Information Technology (IT) Division provides enterprise information technology leadership and solutions to the department and their partners so that they can leverage technology resulting in the delivery of consistent, cost effective, reliable, accessible, and secure services. The DHHS IT Division works with business units to help ensure the availability and integrity, and promotion of confidentiality of automated information systems to meet their business goals. DHHS IT Division’s primary information technology services are Application Management, Project Management, Privacy and Security, Financial Management, Health Information Technology, Infrastructure and Service Management.

Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits.  Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).  Employees also receive paid vacation, sick, and community service leave.  In addition, paid parental leave is available to eligible employees.  Visit website for .

23-10830 ITD 65014653
Knowledge, Skills and Abilities / Competencies

To receive credit for all of your work history and credentials, you must list the information on the application form.  Any information listed under the text resume section or on an attachment will not be considered for qualifying credit.  Qualified applicants must document on the application that they possess all of the following:

  • Experience in programming/developing/testing applications using various software technologies including VB.NET, WPF Browser Application, Microsoft Enterprise Application Blocks, HMTL, HTTP, XML, SOAP, WSDL, UDDI, Web Services, Visual studio, Windows Operating Systems
  • Experience with production application support
  • Experience with application deployment experience
  • Experience in SQL development, and extensive knowledge of relational databases and business enterprise systems
  • Experience with FTP/SFTP/SSH
  • Experience in systems development tools and techniques.
  • Experience with Commercial-off-the-shelf(COTS), COTS with customization, in-house development, transfer systems and a combination of the preceding
  • Experience with setting up IIS, windows server configuration

Management Preferences:

  • Time management skills and the ability to work on multiple projects or competing demands
  • Organizational skills and the ability to efficiently prioritize assignments/work
  • Good customer service skills and the ability to demonstrate courtesy and professionalism with internal and external customers
  • Strong written and verbal communication skills
  • Strong critical analysis and problem-solving skills
  • Experience with Microsoft Office products (Word, Excel)

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See for details.

Bachelor's degree in Computer Science or an IT related field from an appropriately accredited institution
Associate degree in Computer Science or an IT related field or related technical degree from an appropriately accredited institution and one year of experience in business application consulting or development
High School or General Educational Development (GED) diploma and four years of experience in business application consulting or development
An equivalent combination of education and experience.

Supplemental and Contact Information

The North Carolina Department of Health and Human Services is an Equal Opportunity Employer.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone.  To check the status of your application, please log in to your account.   You will either receive a call to schedule an interview or an email notifying when the job has been filled.
For technical issues with your applications, please call the NEOGOV Help Line at 855-524-5627. Applicants will be communicated with, via email only, for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-3477.