DocGoNew York 10001
Full Time
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Bilingual Administrative Assistant

Full Time 35 W 35th St, New York, NY 10001, United States


DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care. 

DocGo is providing services in New York to the migrant population. As a Bilingual Administrative Assistant, you will assist guests, patients, clients, and staff members at our designated sites.  

Job Duties: 

  • Greet guests, patients, clients, and staff members as they enter our locations 

  • Assist guests, patients, and clients through the intake and discharge processes 

  • Scan the QR code on the guest’s badge as they enter and leave the facility and bring any flagged guests to HERRC or DocGo Supervisor’s attention, in a timely manner 

  • Register guests into our computer systems  

  • Direct guests, patients, clients, and staff members to the correct resources and escort when necessary 

  • Distribute meals, personal hygiene items, and other necessary items  

  • Clean up after meal distribution and organize leftover food supplies 

  • Organize and store mail for guests 

  • Distribute mail and flyers 

  • Assist guest, patients, and clients with various appointments 

  • Assist with scheduling travel and relocation arrangements for guests, patients, and clients 

  • Utilizes appropriate supplies with minimal waste 

  • Respect and maintain the confidentiality of information 

  • Strive to maintain a positive work environment  

  • Perform additional duties as assigned 


  • Must be fluent bilingual in English and Spanish 

  • General computer knowledge and skills (data entry is a plus) 

  • Ability to use new computer systems 

  • Attention to detail and problem-solving skills 

  • Excellent written and verbal communication skills 

  • Strong organization skills with the ability to multitask

EEO/AAP Statement:  DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences.  DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position.  As the nature of business demands change so, too, may the essential functions of the position.