County of Santa ClaraSan Jose 95110
Full Time
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Code Enforcement Program Manager

County of Santa Clara
Full Time County of Santa Clara Department of Planning and Development, 70 W Hedding St, East Wing, 7th Floor, San Jose, CA 95110, United States


Under general direction, to plan, organize, direct, develop and manage the activities and staff of the Code Enforcement Program for the Department of Planning and Development.
COVID-19 Risk Tier: Low-Risk 
Typical Tasks
  • Determines, plans, develops and manages the activities and priorities of the Code Enforcement Program to achieve program objectives; 
  • Formulates, develops and implements the policies, plans and procedures for carrying out functions of the Program; 
  • Develops, evaluates, recommends and implements policies and procedures to ensure code enforcement practices and actions are in compliance with State regulations and County Ordinance codes; 
  • Defines personnel resource needs and allocates them as required to reach program objectives; 
  • Interviews, hires, supervises, trains and disciplines subordinate staff; 
  • Evaluates; assigns, and adjusts workloads of subordinate staff and/or contractors; 
  • Receives, screens, evaluates and responds to code violation complaints; 
  • Conducts investigation and follow-up activities to monitor and ensure compliance; 
  • Interprets and explains code enforcement related ordinances, requirements and regulations to the public and other County agencies and staff; 
  • Negotiates with individuals and/or groups to gain cooperation in resolving code violations; 
  • Compiles information for court proceedings; 
  • Issues correction notices and/or citations for violations or non-compliance; assesses fines and initiates legal and/or administrative code enforcement actions; 
  • Coordinates code enforcement activities with other County departments and/or agencies; 
  • Provides expert testimony relating to code enforcement issues in court and at administrative proceedings; 
  • Provides direction and assistance on politically sensitive code enforcement cases;  
  • Represents the County at regulatory meetings and hearings; 
  • Acts as a liaison with County or State agencies, the Board of Supervisors, various public and private agencies and community organizations relating to code enforcement activities and/or issues; 
  • Determines budgetary requirements to maintain the Code Enforcement Program; 
  • Provides recommendations to the annual budget and may present the program's budget to the Board of Supervisors; 
  • Prepares reports and correspondence; 
  • Monitors and keeps informed of current trends and changes in the code enforcement field, evaluates the impact on program operations and recommends policy and procedural improvements; 
  • Provides assistance and advice to advisory and planning boards, commissions, task forces and other special groups relating to code enforcement; 
  • Develops and maintains the Code Enforcement Program’s database; 
  • May be assigned as a Disaster Service Worker, as required; 
  • Performs related duties as required.
Employment Standards
Sufficient education, training, and experience, which demonstrates possession and direct application of the following knowledge and abilities:

Experience Note: The knowledge and abilities required to perform this function are typically acquired through the possession of a Bachelor's Degree from an accredited college


Five (5) years experience performing increasingly responsible code enforcement or related activities, including three (3) years of supervision or lead supervisory responsibility. 

Possession of a valid California Driver’s License prior to appointment and the ability to qualify for and maintain a County Driver’s Permit.

Knowledge of:
  • Principles of organization and administrative, fiscal and program management; 
  • Principles of supervision, training and development; 
  • State regulations and County Ordinance Codes governing code enforcement, building, land use, waste management, zoning, housing, vehicle and nuisance abatement codes; 
  • Principles of negotiating and reaching agreement; 
  • Effective public relations techniques; 
  • Criminal and civil laws, legal processes and court procedures relating to code enforcement; 
  • Techniques of code enforcement, investigation, inspection and interviewing; 
  • Conflict resolution techniques; 
  • Budget preparation and monitoring; 
  • Common information systems applications; 
  • English usage, spelling, grammar and punctuation.
Ability to:
  • Plan, organize, manage and evaluate a code enforcement program; 
  • Supervise, train, develop and motivate staff; 
  • Interpret, enforce and apply State regulations and County Ordinance codes governing code enforcement, building, land use, waste management, zoning, housing, vehicle and nuisance abatement codes; 
  • Conduct investigations and inspections; initiate legal action for issues of non-compliance; 
  • Prepare concise correspondence and reports; 
  • Communicate effectively, both orally and in writing; 
  • Establish and maintain effective relationships with internal and external contacts; 
  • Develop and recommend effective courses of action; 
  • Establish and maintain program objectives, priorities and policies; 
  • Consult with and advise top administrator on the activities and status of the program; 
  • Develop long and short range budget plans; 
  • Maintain Code Enforcement Program database.