Providence SchoolsProvidence 02904
Full Time

Answer phones in a professional manner and direct calls to appropriate persons or take detailed messages.

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Providence Schools
Full Time 480 Charles St, Providence, RI 02904, United States


DEPARTMENT/OFFICE:                       Esek Hopkins MS   

OFFICE/LOCATIONS:                           GUIDANCE        

HOURS:                                                 7:30 AM - 3:30 PM

Group 3 10 Month 1339 Union Position

Contingent upon funding      

 The Senior School Counselor Clerk in the Middle School assists in the daily functions of the School Counselor Office and works closely with the Main Office staff.  This position will have complete knowledge of all aspects of school policy and procedures as they pertain to students, parents, staff and principals.

Individual tasks, if at all varied, are assigned in detail and specific instructions are given as to the manner of performance; work is carefully checked by supervisor both in process and in final form for completeness and accuracy.


  • High School Diploma or GED Diploma required
  • College degree from an accredited educational institution preferred
  • Must have passed the appropriate clerical test

Roles & Responsibilities

 The Senior School Counselor Clerk works closely with the Main Office staff under the direction of the Principal.

DUTIES as required: 

  • Maintain positive and professional staff and customer relationships
  • Answer phones in a professional manner and direct calls to appropriate persons or take detailed messages
  • Manage communication of information in and out of the office; prepare correspondence, emails, memos (paper and electronic)
  • Support office staff, managers and administrators with general operational tasks; assist and perform general record keeping
  • Assists in any aspect of the departmental operation whenever necessary. 


  • Telephone - in-house (intercom), walkie-talkie.  Receive and route calls appropriately.
  • Correspondence - receives and routes mail, packages.  Prepare correspondence; forward accordingly (notices, grievances, and reports):  State, Local and Federal, Use of Building, Health and Safety, Incident/Accident, School/Staff/Parent Notices, Fire Drills and Inspections, Proposals).
  • Maintain up-to-date filing system:  Staff directory, phone listing, student recall listings, waiting lists, weekly, monthly, quarterly, annual reports, School Board Agendas.
  • Maintain appointment/meeting calendars/schedules: Building, teacher, parent groups, visitors, workshops, etc.
  • Greet and assist all visitors in a positive manner. 


  • Ledger activity associated with balances, spreadsheets & word processing computer application.     
  • Updating and distribution of budget reports.
  • Researching data for preparation of requisitions, typing requisitions.
  • Maintain purchase order file, receiving copies, invoices, packing slips.
  • Direct payments, route for payment in a timely fashion.
  • Assist Administrator/Principal/Director in preparation of annual budget.
  • Typing administrative draft - tabulations/calculations.
  • Maintain inventory of office materials, supplies, B5 in stock supplies, books, postage, health and athletic supplies.
  • Mileage: Type monthly mileage on appropriate forms with direct payment for reimbursement including staff travel expenses and cab vouchers. 


  • Prepare/maintain weekly, biweekly, hourly payrolls for administrators, teachers, clerks, aides, etc., relative to regular payroll, overtime, workshops, coverage, breakfast program, in-house coverage, etc., as it applies to the job area.
  • Maintain leave forms, name/address forms, vacation requests, certifications and renewals, etc. for attendance reporting and recordkeeping of payroll.  Sort and distribute checks. 


  • SCHOOLS:  Daily attendance, registers, bulletins, via mainframe hook-up or independent system.
  • OFFICES:  As required/established.


(Key:  E=Elementary, M=Middle, H=High, G=Guidance, ALL=E, M, H, & G)

  • E-M-H - Suspensions/Parent Conferences, Referrals, Incident Reports.
  • E-M-H - A-8's, Sign-in Books, Sign-out Books, Accident Reports.
  • E-M-H - Reading Folders, Special Ed Folders, Home Instruction Registers.
  • E-M-H - Nurse, Social Worker, Human Relations Specialists Visits.
  • E-M-H - Transportation-Passes, Field Trips.
  • E-M-H - Minority/Majority and Pupil Enrollment Reports.
  • E-M-G - Health Cards, Rosters (Quarterly), Student Transaction Sheets.
  • E-M-G - Scheduling, Deficiencies, Grade Reporting, Report Cards.
  • E-M-G - Repeat/Failure Notices, Non-promotional Notices.
  • E-M-G - Tracer Cards including restrictions, Home Language Survey.
  • E-G      - Registration, Elem. Only, Forwarding PR Cards, End of Year.        
  • E-M     - Recall lists, (closed classes).
  • H-G     - Athletics, College Info:  Reference Letters, Transcripts.
  • M-H     - Locker Assignments - Student ID Cards.
  • ALL     - PR Cards, Scheduling Cards, Attendance, Exiting Students.
  • ALL     - Testing: Placement and Scores Excused Early Slips.
  • ALL     - Late Slips, Transfer Cards, Student Incentive Programs.
  • Must have excellent secretarial skills, including typing, filing, and records maintenance.
  • Must have excellent written and oral communication skills, including excellent English grammar, usage and spelling and punctuation skills.
  • Excellent interpersonal skills and the ability to maintain composure and professionalism in a fast-paced and demanding environment.
  • Must be proficient, or willing to attain proficiency,  in various software applications used to maintain electronic records including Microsoft Office Suite, (Outlook, Access, Excel and Word), Lawson Teachscape, AESOP Attendance System and Skyward.
  • Must be proficient in use of standard office equipment, including facsimile, copiers, calculators, telephone system and desktop computer.
  • You must complete the new hire compliance training prior to your first day of employment
  • Must possess and consistently model excellent interpersonal and customer service skills and the ability to maintain composure in a fast-paced and demanding environment.
  • Must have the knowledge and skills to build positive relationships with people from diverse populations
  • Commitment to the mission and vision of PPSD and the relevance of job functions to that mission and vision


 In addition to meeting the education, training, and experience standards:

  • Must be confidential
  • Bilingual Preferred