Lincoln CountyNewport 97365
Full Time

Assist in conducting intake screens and assessment of individual case management and client needs. Use Oregon Mothers Care to collect screening and intake data.

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Case Manager 1 Mcfh

Lincoln County
Full Time 36 SW Nye St, Newport, OR 97365, United States


Lincoln County is looking to fill a vacancy for either a Community Health Worker or Case Manager for Maternal, Child and Family Health.

Your job in the department is to . . . 

Provide case management level services to clients involved in Maternal, Child & Family Health Home Visiting Programs. Serve as a front-line public health worker who acts as a liaison, link, intermediary and navigator between health and community resources to facilitate access and to improve the quality and cultural competence of service delivery. In this department you will be expected to work alongside the home visit nurses and Community Health Workers (CHWs) to provide home visiting activities and targeted case management (TCM) in accordance with the Babies First! And CaCoon program models. Act as a lead for CHWs in the department.

Your job also involves . . .

Building individual and community capacity in increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, navigation, care coordination, social support and advocacy.  Works as part of an interdisciplinary team in Public Health’s Maternal, Child and Family Health program. Assists in training and mentoring CHWs that join the team. 

Essential Functions/Major Responsibilities

Perform case management duties for MCFH clients under direct supervision of a Registered Nurse (RN), including:

  • Assist in conducting intake screens and assessment of individual case management and client needs. Use Oregon Mothers Care to collect screening and intake data.
  • Provide care coordination, advocacy& community referrals.
  • Applies theories and principles integral to implementation of the Babies First! and CaCoon home visiting models. 
  • Provide targeted case management services to families in accordance with the Oregon Administrative Rules. 
  • Advocate for individuals and communities. 
  • Work independently or with a registered Nurse in clinics, family’s home, or other locations in the community.
  • Set up schedules, tracks clients who are often difficult to find and performs visits on a drop-in basis if needed.
  • Provide coaching and social support by motivating and encouraging people to obtain care and utilize other community resources.
  • Document all client interactions in the EHR and collect data for evaluation purposes in accordance with established procedures.

Provide cultural mediation among individuals, communities and health and social service systems

  • Teach communities about how to use health and social service systems. 
  • Provide culturally appropriate health education and information that matches linguistic and cultural needs of participants and communities.
  • Provide direct service such as: basic screening tests, translation and interpretation, medical and social history, social determinants of health, program eligibility and barriers to care.

Team Lead for Department Community Health Workers

  • Assist with training and mentoring new CHW’s in the department.
  • Take part in annual Title 5 project planning and implementation.

Other functions:

  • Interact with community partners and resources as necessary to assure population needs are being met.
  • participate in team meetings, trainings, and activities to further the health of the community.
  • Perform administrative support duties.
  • Maintain division productivity level standard as established for this position. 
  • Meet weekly caseload requirements
Typical Qualifications

Minimum Education Level

High School Diploma / GED

Minimum Experience Level

Two- Three years 

Specifics: Minimum of two years’ experience in maternal, child and family health and case management. 


Certification(s) required 

Specifics: Community Health Worker Certification at time of hire. CPR Certification within 30 days of hire.

Driver’s License

Oregon Driver's License required

Specifics: Within 30 days of hire.

Desirable Qualifications: Bilingual and/or bicultural competencies for the Latino population are preferred. Qualified or certified interpreter preferred.

Knowledge of:

  • Infant and child development preferably in public health, mental health or alcohol or drug treatment settings.
  • Basic HHS programs and community resources.
  • Use of technology: Microsoft word, data entry, google chrome, cell phones; texting, retrieving messages.
  • Key components of cultural competency and awareness of differences, attitudes and beliefs that would allow one to work across cultures effectively and appropriately.
  • Social determinants of health and related disparities.
  • Health issues, conditions and cultural practices of communities served.
  • Behavioral health issues and their connection to physical health.

Skill or ability to:

  • Anticipate, assess, and respond to the needs of diverse clients and the public. 
  • Participate in team unity through sharing information, productive problem solving, and contributing to group efforts and goals. 
  • Provide health education and information that is culturally appropriate to the individuals being served. 
  • Ability to multitask.
  • Work independently as well as in a team setting.
  • Respects and maintains confidentiality. 
  • Engage in reflective supervision.
  • Work with individuals who may have diverging opinions and viewpoints.
  • Work in stressful and sensitive situations.
  • Performs basic arithmetic (i.e., addition, subtraction, multiplication, and division) and uses basic numerical concepts (e.g., whole numbers, percentages) to complete job tasks. Makes reasonable estimates of arithmetic results without a calculator.
  • Maintain accurate and complete records. Including, electronic medical record documentation and OHA required data entry.
  • Convey information, ideas, and facts both orally and in writing to supervisors, colleagues, and individuals, inside and outside the county, using language and a format the audience will best understand.   
  • Utilize computers and other technology to communicate in written and verbal forms (e.g., word processing, texts, emails, spreadsheets, department-specific software).
  • Effectively relate well with others, including supervisors, colleagues, and individuals inside and outside the county. Exhibit a professional manner in dealing with others and working to maintain constructive working relationships.  
  • Take personal responsibility for the quality and timeliness of work. Show up to work on time, and follows instructions, policies, and procedures. Meet productivity standards, deadlines, and work schedules.