County of NapaNapa 94558
Full Time

Communicates effectively, knowledge worker, customer focused, values and respects others, drives to excel, teamwork and collaboration, continuous learning, demonstrates ethical behavior, supportive of change.

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Child Protective Services Worker I/ii- Continuous

County of Napa
Full Time Napa County Health & Human Services, 2751 Napa Valley Corporate Dr, Napa, CA 94558, United States


Child Protective Services Workers I/II demonstrate complex social services techniques and expertise in their respective cases. Casework is generally in the areas of adoptions and protective services. The responsibilities may include authorizing the provision of services and, in some cases, directly providing such services.

Title IV-E graduate students who will graduate in the next three (3) months are strongly encouraged to apply.  A letter from their graduate school which indicates meeting all the requirements for the degree and MSW will be conferred on the date of graduation is required for submission at the time of application.  Failure to submit this documentation will result in disqualification from further consideration.

Vacancies may be filled at either the I or II level depending on education and experience. Being bilingual in Spanish is preferred but not required. 


Child Protective Services Worker I:

$48.56 - $58.01 Hourly
$3,884.80 - $4,640.80 Biweekly
$8,417.06 - $10,055.06 Monthly
$101,004.80 - $120,660.80 Annually

Child Protective Services Worker II:

$52.04 - $62.32 Hourly
$4,163.20 - $4,985.60 Biweekly
$9,020.26 - $10,802.13 Monthly
$108,243.20 - $129,625.60 Annually 

The Recruitment Process:

1. Applications will be accepted on-line on a continuous basis.

2. Subject Matter Experts will review responses from supplemental questions on a continuous basis. The most qualified candidates from the scoring of supplemental questions will be invited to an Oral Panel Interview.

3. Oral Panel Interviews will be scheduled on a continuous basis by the hiring department.   Only the most qualified candidates from Oral Panel Interviews will be placed on the eligibility list and referred to the hiring manager for further consideration.

Human Resources reserves the right to make changes to the recruitment process and schedule at any time.

Example of Duties

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Investigates child abuse and neglect allegations by interviewing and counseling parents, children, and adolescents, analyzing information and data collected, determining degree of danger and risk of future abuse and neglect, determining if removal of the child from the home is necessary, and conducting time sensitive investigations per court order or in compliance with State of California law

  1. Investigate and assess alleged child abuse/neglect complaints, often under time constraints and stressful conditions
  2. visit clients in their residence to assess suitability of living conditions and capabilities of parents and/or caretakers
  3. evaluate the presence and level of risk to the client utilizing Safety Organized Practice and Structured Decision Making
  4. Provides intervention services pertaining to children and families as deemed appropriate.
  5. Provides verbal and written recommendations, in regard to the case planning for children, to representatives of the juvenile court, family court, residential treatment centers/programs, and other agencies.
  6. Facilitates family reunification by monitoring behavior and progress displayed by family members, interacting with family members to provide encouragement and support, and provide services so that children may be successfully reunified with their parents; documents family reunification and maintenance steps by writing progress reports and case plans that serve as legal documents or court orders.
  7. Prepares appropriate case plans with parental input, as per court orders or voluntary services, by using the automated CWS/CMS system, and submits such plans to the assigned supervisor and courts for approval.
  8. Prepare extensive court reports and testify in court; assist attorneys in preparation of court actions and coordinate the service of subpoenas.
  9. administer and process court-ordered drug tests
  10. interpret state policies, rules, and regulations to clients, applicants, and other involved parties
  11. Uses automated case management (CMS/CWS) systems to write status reports and document actions pertaining to assigned cases.
  12. Evaluates the actions or behavior of parents, children, and other persons associated with cases and determines the need for appropriate individual or family educational or counseling programs such as parenting skills, drug testing, substance abuse, or other educational/counseling programs.
  13. Conducts permanency and long term planning, such as foster care, guardianship, or adoption, for children who have been removed from homes or placement facilities.
  14. Places children in homes of family and non-family members, foster homes, and residential treatment centers.
  15. Monitors the behavior and well-being of children who have been placed in foster homes and residential treatment centers.
  16. Participate in staff development programs to increase technical competence.
  17. Participate in community planning for the protection and care of children, and to identify potentially harmful influences to children.
  18. Serves as a member of teams consisting of professionals from law enforcement agencies, medical agencies, and other outside agencies organized to discuss cases/referrals/investigations, develop or revise policies and procedures, perform process improvements, or enhance collaborative efforts.
  19. Researches the availability of foster homes by contacting CWS employees who handle placement coordination, reviewing lists of available foster homes, and making contacts with resources/persons.
  20. Conducts assessments of homes belonging to relatives or non-related extended family members to ensure that homes are appropriate for children who have been removed from their homes.
  21. Provides courteous, high quality service to members of the public by personally responding to requests for service or making appropriate referral.

Emergency response coverage for after-hours investigations on a rotational basis.



Basic principles and techniques of interviewing and recording in social casework.

Laws, rules, and regulations governing the operation of the public welfare agency.

Community organizations and the social problems calling for the use of public and private community resources.

Basic principles involved in the nature, growth, and development of personality and in-group processes.

Local socioeconomic conditions, current problems, and methodologies in the field of public social service.

Social service research methods.

Physiological and psychological influences on personality.


Operate a motor vehicle in order to transport clients.

Perform a variety of social casework functions, including the investigation, supervision, placement, and care of dependent children, children in foster homes, or other child welfare cases through routine or emergency referrals.

Analyze situations and adopt effective courses of action, often under stressful conditions.

Apply existing laws, rules, and regulations to welfare department operations.

Interview, record, and analyze cases.

Create, process, and complete necessary case records and reports manually and electronically, within mandated time frames, to meet federal audit requirements and outcome performance objectives.

Work constructively within a community setting and effectively use appropriate resources and services.

Apply the principles of child psychology and family relationships.

Evaluate personal and psychological factors in the child and/or family's situation.

Develop and implement short and long-term treatment/service plans.

Provide case management services.

Coordinate activities with law enforcement, legal authorities, and court systems.

Act as an advocate on behalf of the client in situations where the client is unable to act on their own behalf.

Provide information and referrals to other services available from government agencies and community-based organizations.

Provide casework consultations to staff members without advanced training.

Work collaboratively with staff from other related governmental programs, community-based organizations, schools, and/or the courts.

Act as a lead worker in the respective team or unit.

Employ effective communication and interpersonal skills.


Communicates effectively, knowledge worker, customer focused, values and respects others, drives to excel, teamwork and collaboration, continuous learning, demonstrates ethical behavior, supportive of change.