Lincoln CountyNewport 97365
Full Time
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Client Services Driver

Lincoln County
Full Time 36 SW Nye St, Newport, OR 97365, United States


Your job in the department is to . . .
Pick up and drop off individuals (clients) who are participating in treatment services with Adult Mental Health to and from their place of residence. Transportation needs fulfilled by the Client Services Driver include one-way or round-trip rides to Lincoln County Health and Human Services (LCHHS), other County government or social services agencies, medical and dental providers, public and private businesses, field trips, and related therapeutic services as outlined in the individual's treatment plan.

Your job also involves . . .
Operating Lincoln County vehicles; route and time schedules vary.

Essential Functions/Major Responsibilities

Operates Lincoln County vehicles on various public and private roads for the purpose of providing required door-to-door transportation services.

•May follow a scheduled route with multiple stops or provide single trips for specific individuals based upon the treatment plan developed by clinical staff or at direction of supervisor.
•Interacts in a professional, encouraging manner with all individuals.
•Provides assistance to individuals who need help entering, being seated, using the seat belt, or exiting the vehicle.

Record Keeping:
•Prepares daily trip reports that include protected health information (PHI), subject to HIPAA requirements.

Vehicle Maintenance:
•Fuels vehicle and is responsible for monthly fleet services checks for all vehicles assigned to the Adult Mental Health program.
•Responsible for interior and exterior cleanliness of all vehicles assigned to the Adult Mental Health Program.

Incident Response:
•Follows established County procedures if an accident or a passenger incident occurs to insure passenger and driver safety and security.
•Reports any unusual incidents or any concerns to the individual's case manager, therapist prescriber/nurse or program manager.

May provide related outreach services as directed by the supervisor.

Typical Qualifications

Minimum Education Level
High School Diploma / GED

Driver's License
Oregon Driver's License required
Specifics: Must maintain insurable driving record.

Desirable Qualifications:
Experience working with individuals who are actively addressing mental health and addictions problems is preferred. Bilingual and/or bicultural competencies for the Latino population are preferred.

Knowledge of:
•Extensive knowledge of the Lincoln County area and the ability to operate a County vehicle in a safe manner.

Skill or ability to:
•Evaluate and respond appropriately to emergency situations as they occur.
•Interact and work with individuals with emotional, cognitive and physical disabilities.
•Demonstrate an awareness of individuals' physical abilities and to assist as needed.
•Demonstrate the skills needed to interact effectively with individuals with a mental illness.
•Maintain safety of the passengers and driver at all times while loading or unloading passengers, operating the vehicle, and picking up or returning individuals to their place of residence
•Document your daily trips.
•Convey information, ideas, and facts both orally and in writing to supervisors, colleagues, and individuals, inside and outside the County, using language and a format the audience will best understand.
•Utilize computers and other technology to communicate in written and verbal forms (e.g., word processing, texts, emails, spreadsheets, department-specific software).
•Effectively relate well with others, including supervisors, colleagues, and individuals inside and outside the County. Exhibit a professional manner in dealing with others and working to maintain constructive working relationships.
•Take personal responsibility for the quality and timeliness of work. Show up to work on time, and follows instructions, policies, and procedures. Meet productivity standards, deadlines, and work schedules.