County of San Luis ObispoSan Luis Obispo 93401
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Child Support Specialist Ii/iii-lateral Transfer From Other Merit System Agencies

County of San Luis Obispo
Permanent 1200 Monterey St, San Luis Obispo, CA 93401, United States


The County of San Luis Obispo Department of Child Support Services (DCSS) is offering an exciting opportunity to experienced candidates who are currently working in a Public Sector Child Support setting to join our dynamic team on the beautiful Central Coast. Three traits that are keys to success in our organization and we look in all candidates are:

  • Humble – staff that is gracious, supportive, genuine, accountable, and receptive. 
  • Hungry –  staff that is driven, eager, dedicated, motivated, and determined. 
  • Smart –    staff that is observant, possess common sense, are intuitive, have emotional intelligence and who are adaptive. 
*The Ideal Team Player by Patrick Lencioni
If you feel you possess all three traits and are looking to live and work in our amazing community, we encourage you to apply.
DCSS primarily assists the public with establishing and enforcing child support orders. When a case is opened with DCSS we locate parents who are obligated to pay support, establish parentage, and obtain child support and health insurance orders. DCSS is committed to providing timely and professional services, enhancing the well-being of children and families, and helping them remain self-sufficient.

, for information about qualifying for advanced sick and vacation accruals

Typical Tasks and Representative Duties

(Not in order of importance)

  • Manages a general child support caseload in accordance with state and federal compliance criteria and department policy and performance measures.
  • Reviews child support caseload to determine appropriate course of action.
  • Generates appropriate legal documents and initiates legal proceedings in compliance with state and federal mandates related to child, spousal and medical support.
  • Assists local Child Support Agency attorneys by interviewing case participants, locating non-custodial parents and custodial parties, and obtaining documentary evidence. Applies appropriate action in compliance with federal laws, California laws, and the laws of other states and nations.
  • Explains child support procedures to case participants and other agencies.
  • Calendars matters for court and prepares subpoenas for witnesses and documentary evidence.
  • Coordinates genetic testing to resolve questions of paternity.
  • Appears in court to testify in civil and criminal cases.
  • Accesses computer-based information systems daily to monitor and maintain case management and payment records; inputs and/or updates data to maintain current records and ensures appropriate record keeping for audits.
  • Applies legal actions as directed by the court, to establish and enforce child and medical support, uses the Disso-Master computer program and applies the Uniform State Child Support Guidelines pursuant to Family Code 4055 to calculate child support.
  • Accesses and utilizes information from the Department of Social Services and a variety of computer-based systems for information; analyzes government records and reports; exchanges information with courts and/or agencies in other jurisdictions as required and allowed by state and federal mandates.
  • Identifies and refers participants to available county and community services.
  • Appropriately applies interpretation of law to all child support cases as instructed by the Child Support Attorney
  • Performs related duties as required.
  • Bilingual preferred.

Please for a complete job description for Child Support Specialist II.
Please for a complete job description for Child Support Specialist III.

The Ideal Candidate

Education and Experience

A combination of education, training, and experience resulting in the required knowledge, skills, and abilities. An example of qualifying education and experience includes:

Child Support Specialist II:
Either A: Two years of experience as a Child Support Specialist I or an equivalent position;
Or B: Graduation from an accredited four-year college or university with a degree in Public Administration, Business Administration, Social Science or a closely related field, and 1 year of experience involving interviewing or counseling.

Child Support Specialist III:
Two years of experience as a Child Support Specialist II or an equivalent position.
Licenses and Certificates

Certain positions within this classification may require driving. When driving is an essential function of the position, a valid California driver license will be required at the time of appointment and must be maintained throughout employment.

Good moral character as determined by a thorough background investigation including a fingerprint and record check. No conviction by any State, the Federal Government or a foreign government of a crime which could have been punishable by imprisonment in a Federal Penitentiary or a State prison.

Recruitments for this classification may be conducted according to the divisions or programs in which the vacancy exists and the requirements of the position.

Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Please call 805-781-5959 for assistance or e-mail  for more information.

Veteran's Preference Points 
If you are applying for employment with the County of San Luis Obispo and you served in the United States Armed Forces, you may be eligible for veteran's preference points as part of the recruitment process. Some dependents and survivors of eligible veterans may also be eligible for preference points.   for more information and to learn how to apply for this benefit.  Please note that Veteran’s credits must be on file with the County of San Luis Obispo Veterans Services Office prior to the recruitment closing date indicated on the job announcement.

Equal Employment Opportunity 
The County is an equal opportunity employer. Objectives are directed toward assuring equal opportunity in selection / promotion, pay, and job assignments. Recruitment and selection procedures have been established to ensure non-discrimination on the basis of political or religious opinions or affiliations, age, sex, race, color, national origin, marital status, disability, sexual orientation or other non-merit factors. In addition, the County complies with the provisions of the Americans with Disabilities Act in hiring and retaining employees. For more information contact the Human Resources Department at (805)781-5959.