Ventura CountyVentura 93003
Full Time

Educational Incentive - An educational incentive of 2.5% for completion of an associate's degree, 3.5% for completion of a bachelor's degree, OR 5% for completion of a graduate's degree.

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Child Welfare Program Manager

Ventura County
Full Time 100 per week Ventura County Human Services Agency, 855 Partridge Dr, Ventura, CA 93003, United States


Be part of the strength of human relationships and community partnerships by becoming a Child Welfare Program Manager for Ventura County!

The Human Services Agency (HSA) is seeking Program Managers for the Children and Family Services department.  There is one current vacancy; locations may be Ventura, Oxnard and/or Simi Valley, and requires travel throughout Ventura County and California.


The County of Ventura offers an attractive compensation and benefits package that includes:

  • Educational Incentive - An educational incentive of 2.5% for completion of an associate's degree, 3.5% for completion of a bachelor's degree, OR 5% for completion of a graduate's degree.
  • Bilingual Incentive - Proficiency levels by exam are $.69 per hour (Level I), $1.00 per hour (Level II), or $1.32 per hour (Level III).
  • Annual Leave Accrual - New regular, full-time employees in this classification will earn 208 hours per year, increasing to 288 hours after 5 years of service.
  • Annual Leave Redemption – An employee may elect to "cash in" or redeem up to 100 hours of vacation accrued in the same year after using 80 hours of vacation in the preceding 12 months. 
  • Deferred Compensation - Eligible to participate in the County's 401(k) Shared Savings Plan and/or the Section 457 Plan. This position is eligible for up to a 3.00% match on your 401(k) contributions. 
  • Health Plans – Full time employees are afforded a flexible credit allowance for purchasing medical, dental, and/or vision insurance from a group of authorized plans: Tier one for employee only is $497 per biweekly pay period, tier two for employee plus one is $678 per biweekly pay period and tier three for employee plus family is $825 per biweekly pay period.
  • Flexible Spending Accounts - Choice of participation in the Flexible Spending Accounts which increase spending power through reimbursement of pre-tax dollars for IRS approved dependent care and health care expenses. 
  • Pension Plan - Both the County and employees contribute to the County's Retirement Plan and to Social Security. If eligible, reciprocity may be established with other public retirement systems, such as PERS.
  • Holidays- 12 paid days per year which includes a scheduled floating holiday.

OUR COUNTY AND COMMUNITYVentura County is located on California's "Gold Coast," approximately 35 miles northwest of Los Angeles and 20 miles southeast of Santa Barbara. The County includes 42 miles of coastline which is home to the fol­lowing cities and points of interest: Camarillo, Fillmore, Moorpark, Ojai, Oxnard, Port Hueneme, Santa Paula, Simi Valley, Thousand Oaks, and Ventura as well as national protected areas such as parts of the Angeles National Forest, Channel Islands National Park, and the Santa Monica Mountains National Recreation Area. Ventura County’s beauty and weather combined with a wonderful quality of life are among the many reasons our residents choose to call Ventura County "home."

To learn about the Human Services Agency, click “” to view a short video about our multiple departments.  
HSA is comprised of nearly 1400 staff members who serve approximately a third of Ventura County residents, all of whom have unique experiences and perspectives.  We value diversity, equity, and inclusion in the workplace and assist communities by bringing these values into the workforce.  As part of the Human Services Agency, the Children and Family Services Department believes that families can keep their children safe with support, that children should be cared for in a familiar, nurturing, and safe environment, and that all children deserve the right to grow up with a sense of belonging in a permanent, unconditionally committed, lifelong family.  

Under general direction, directs the day-to-day activities of child welfare programs for the Human Services Agency, Children and Family Services. Examples of programs include but are not limited to: Emergency Response, Family Preservation, Neighbors Together, Family Maintenance, Family Reunification, Permanency, Resource Family Approval, Youth Services, and Systems Integration.

The ideal candidate will have a graduate degree in social work (MSW) with an emphasis on child welfare, extensive knowledge of the California Child Welfare Core Practice Model, including strengths-based and trauma informed practices; the laws, rules, and regulations governing the delivery of Child Welfare services, and extensive experience working at a supervisory/management level in, or in collaboration with, a public child welfare agency.  The ideal candidate will have a micro and macro understanding of child welfare, be able to manage child welfare programs, and be able to analyze services and data to ensure positive outcomes for children and families in the child welfare system.

The ideal candidate will possess strong resource, administrative, and management skills.  They will also have a dynamic personality with excellent oral and written communication skills.  The candidate will have the ability to articulate philosophical changes in child welfare practice and lead the integration of those changes into operations.  The candidate should be able to effectively cultivate collaboration and teaming within and outside of the agency.  The ideal candidate will exhibit a strong understanding of diversity, equity and inclusion, and incorporate this knowledge in program management.

PAYROLL TITLE: HS Program Manager II

HS Program Manager II is a Management classification and is not eligible for overtime compensation.  Incumbents in this classification are eligible for benefits at the MB4 level. 
Examples Of Duties

Duties may include, but are not limited to the following:

  • Plans, organizes, coordinates, and supervises the activities of subordinate administrative, technical or operations staff within Children and Family Services.
  • Confers with other department and agency managers on policy matters and work problems; interprets and monitors adherence to policies and procedures.
  • Designs effective work processes and monitors performance outcomes to meet agency goals and objectives.
  • Represents the County and the agency/department in contacts with other governmental agencies or departments, private organizations, and the public.
  • Prepares required reports and activity/work measurement reports; compiles and analyzes financial and statistical information to improve operations and/or change service delivery methods in alignment with current agency objectives.
  • May serve as liaison to technical, operations, or administrative staff to analyze new legislation, work methods or reporting requirements, set up and make enhancements to automated systems, train staff, and assist in presenting informational sessions to agency/departmental staff and staff from other agencies and departments.
  • Represents the department and agency in developing, negotiating, and monitoring contracts and contractor performance.
  • Analyzes and develops program-related budget recommendations, monitors program budget, and prepares related reports.
  • Markets the services of the unit, program, and agency; establishes and maintains an effective internal and external customer service program.
  • Participates in revenue maximization and enhancement activities.
  • Performs other related duties as assigned.
Typical Qualifications

These are entrance requirements to the examination process and assure neither continuance in the process nor placement on an eligible list.

Extensive administrative, supervision or management, or lead operational experience which has led to the acquisition of the required knowledge, skills, and abilities.

Possession of a Bachelor's degree in a related discipline AND at least four (4) years of management, supervision or professional-level administrative experience within a multi-disciplinary public administrative or human/social service delivery system.

Qualifying professional-level administrative work experience can best be described as positions that bear the responsibility for implementing or developing programs, rather than administrative work performed in support of a manager who bears the responsibility for the work.

Additional years of related experience may be substituted for the educational requirement on a year-for-year basis.


  • Must possess or have the ability to obtain and maintain a valid California driver license.
  • Must possess knowledge of State of California laws, rules, and regulations governing the delivery of child welfare social services.
  • HS Program Managers in child welfare are a part of a mandatory rotation where on-call shifts include nights and weekends.  Candidates must have the ability to work evenings and weekends, as needed.
  • Ability to travel, throughout the State of California.
Working conditions: Work is primarily performed in an office environment but may require visits to other organizations, agencies and departments, private businesses, client homes or work locations; and will require direct meetings with the public, co-located and external program partners and other community groups.

  • A Master's in Social Work or closely related field
  • Extensive knowledge of the California Child Welfare Core Practice Model including, strengths-based and trauma informed practices; the laws, rules, and regulations governing the delivery of Child Welfare services
  • Extensive experience supervising or managing child-serving case management social services programs in (or in collaboration with) a public child welfare agency in California
  • A work history of resource management that achieves optimum outcomes or business results
  • Strong written and verbal communication, and interpersonal skills

Knowledge, Skills, and Abilities:
Considerable to thorough knowledge of: theories and practices associated with public child welfare programs including current trends in research, integrated multi-disciplinary linkages, and cross-cultural sensitivity; interpretation, application of, and making decisions in accordance with relevant laws, regulations, policies, and agency wide strategic initiatives; the principles of supervision, management, organization, and staffing; the principles and techniques of budgetary preparation and analysis, fiscal management, and contract negotiation; application of office automation to business processes; marketing of services both internal and external to the County; and public relations.

Ability to: analyze administrative and organizational problems or changes, monitor adherence to policies and procedures, and champion new ideas, approaches, and initiatives; plan, organize, and implement multi-disciplinary integrated social and human services for individuals and families, and establish and maintain an effective internal and external customer service program; manage multiple projects simultaneously and meet deadlines including project management skills; prepare a variety of reports and recommendations; establish and maintain effective working relationships and commitment to incorporating the principles of diversity, equity, inclusion, and belonging into daily work; communicate effectively in an oral and written manner to a wide and diverse audience; plan, organize, and supervise the work of others and create a learning environment that supports innovation; and develop and present training programs for staff and others.

When a disaster strikes of natural or man-made origin, Ventura County employees may be called upon to provide service to the community by assisting in emergency response efforts. This may require employees to work in other locations, different hours, and out of class.  At the time of hire, all County employees will be required to sign an Oath or Affirmation of Allegiance for Disaster Service Workers and Public Employees. (Sections 3102 and 3103, Government Code of California)