T-MobileBellevue 98004
Full Time

Communication Customer Service.

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Engineer, Software – Servicenow – Cybersecurity

Full Time T-Mobile, 1012 Bellevue Square, Bellevue, WA 98004, United States


Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

Job Overview
The Software Engineer – Cybersecurity works with a team of other software engineers, network and systems engineers to design, implement, and deploy software which meet customer’s requirements, scales easily, removes the limitations of traditional networking solutions, and supports deployment in highly available environments. They will participate and lead in architecture and design of various software components focused on creating applications that leverage technologies such as virtualization, micro services, SDN, NFV, and Big Data platforms and technologies. They work on technical assignments that are semi routine or greenfield in nature, but recognizes that need for occasional deviation from accepted practice. They normally follow established procedures on routine work and require instructions only on new assignments.

Job Responsibilities:

  • Technical Engineering Services
    – Supports engineering projects by developing software solutions; conducting tests and inspections; preparing reports and calculations. Expected to supervise associate engineers on occasion.
    – Understands system protocols, how systems operate and data flows. Aware of current technology benefits. Expected to independently develop a full software stack. Understands the building blocks, interactions, dependencies, and tools required to complete software and automation work. Independent study of current technology.
  • Technical Leadership
    – Collaborates with technical teams and utilizes system expertise to deliver technical solutions.
    – Continuously learns new technologies.
  • Technical Writing
    – Writes basic documentation on how technology works. Contributes clear documentation for new code and systems used.
    – Documenting systems designs, presentations, and business requirements for consumption at the engineer level.
  • Technology Strategy
    – Contributes to emerging technologies to deliver business goals.
    – Understands current technology that supports business goals. Understands system protocols, how systems operate and data flows. Aware of current technology benefits. Expected to independently develop a full software stack. Understands the building blocks, interactions, dependencies, and tools required to complete software and automation work. Independent study of current technology is expected. Interact with system engineers to define system requirement and/or necessary requirements for automation.
  • Innovation
    – Presents new ideas which improve an existing system/process/service utilizing new frameworks.
    – Express new perspectives based on independent study of the industry.
    – Review current company processes to highlight questions that may drive process refinement.



  • Bachelor's Degree Computer Science or Engineering or equivalent work experience

Work Experience:

  • 2-4 years technical engineering experience.

Knowledge, Skills and Abilities:

  • Communication
  • Customer Service
  • Analytics
  • Technical Writing

Highly desired

  • 2+ years' software engineering experience in ServiceNow (developing and implementing solutions and administering the platform)

Other Requirements

  • Remember instructions provided in a variety of formats
  • Think critically
  • Understand/Solve problems
  • Use technology/instruments/tools/information systems
  • Adapt to frequent interruptions, changes in priorities and/or work locations
  • Articulate/comprehend verbal and written information
  • Work under specific instruction
  • Plan, prioritize and structure daily activities
  • Interact with others in a manner appropriate to the situation
  • Ability to work night and weekend hours as needed
  • Programming proficiency in any modern language (python, java, C, ruby, go, etc.)

• At least 18 years of age
Legally authorized to work in the United States

Travel Required (Yes/No):Yes

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Washington Pay Range : $117,400.00 – $158,800.00

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits/

Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.