County of Santa BarbaraSanta Barbara 93110
Full Time
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Health Education Assistant

County of Santa Barbara
Full Time 24 per week 300 N San Antonio Rd, Santa Barbara, CA 93110, United States
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Overview

Notice of Change: We are now accepting applications until all positions have been filled. 

SALARY
 $23.96 - $28.51 Hourly 

$49,996.96 - $59,495.44 Annually 

Bilingual allowance, when applicable

The Public Health Department is accepting applications to fill one (1) full-time and one (1) part-time bilingual (English/Spanish) Health Education Assistant positions with the Women, Infants and Children (WIC) Program located in Santa Maria and one (1) full-time bilingual (English/Mixteco) Health Education Assistant position with the Women, Infants and Children (WIC) Program with a home base of Santa Maria but requires travel throughout the County.

We are also accepting applications to establish an employment list for future Full-Time, Part-Time, and Extra Help (temporary) and *1414 vacancies for Health Education Assistant in Santa Barbara, Santa Maria and Lompoc.

*1414 vacancies may occur as a result of a leave of absence (Civil Service Rule 1414) and the duration of the appointment shall be subject to the return of the individual who is on leave. A person who is appointed to a position under Civil Service Rule 1414 may be able to transition into a regular position in the classification without re-application or re-testing, depending on the performance of the appointee and the needs of the department.

Please be sure to indicate on your application all the locations you are willing to accept employment for the current and future vacancies. If you qualify for this position and pass the required selection steps, your name will be sent to the hiring manager(s) of the vacancy location(s) you have expressed you are willing to work.

THE POSITION  

The WIC program is a nutrition program for pregnant and postpartum individuals, infants and children. WIC helps families by providing checks for buying healthy foods, nutrition and breastfeeding education and support, and referrals to health care and community services. Some positions will be providing direct assistances to participants who speak Mixtec. 

Health Education Assistants in the WIC Program learn the WIC Program policies and procedures, and apply their knowledge of basic nutrition and health concepts in order to conduct individual and group nutrition education.  

Under general supervision, provides direct services to participants enrolled in programs within the Public Health Department and/or provides assistance with access to medical services and healthcare coverage; and performs related duties as required.

Incumbents must be willing to travel to clinic sites, and may work evenings and weekends. 

THE IDEAL CANDIDATE will possess: 

  • WIC Nutrition Assistant (WNA) certification issued by the California Department of Public Health
  • Fluency in Spanish and/or a Mixteco dialect 
  • Experience in breastfeeding support and education 
  • Great customer service skills 
  • Excellent verbal and written communication skills 
  • Experience with data systems, Microsoft Outlook and Word 
  • Experience working with pregnant women, infants and children 

The current positions require all candidates to be fluent in either Spanish/English or Mixteco/English. Candidates who are do not speak, read, and write fluently in Spanish or Mixteco, will not be considered for the current vacancies. 

Benefits: The County of Santa Barbara offers generous benefits. Click on Benefits Tab above or  to view more information.  

In addition, applicants from other public sector employers may qualify for: 

  • Retirement reciprocity 
  • Time and service credit towards an advanced vacation accrual rate 
and and
Examples of Duties
  1. Answers telephone, provides general program information, screens applicants for eligibility and schedules appointments for WIC applicants and participants and/or appointments for medical services or health care coverage screening. 
  2. Determines eligibility of clients according to State or Federal guidelines based on income, residence status, and/or nutritional assessment category.  
  3. Conducts nutrition assessment, and weights and measures participants.  
  4. Provides learner-centered individual nutrition and breastfeeding education. 
  5. Conducts group nutrition and breastfeeding education classes using adult learning techniques.  
  6. Secures WIC check stock, prints checks and documents check issuance to participants. 
  7. Enters required information into the practice management system, electronic health record and/or the WIC computer system.  
  8. Provides referrals to appropriate health and community resources. 
  9. Conducts outreach and educational activities to individuals and groups in the community.  
  10. Adjudicates patient claims and prepares utilization reports as necessary. 
Employment Standards

High School Diploma or equivalent AND

  1. Two years of experience providing basic nutrition or health concepts and/or program regulations to clients, in a health or medical setting; OR
  2. Two years of experience performing duties equivalent to an Administrative Office Professional I with Santa Barbara County that requires experience providing basic nutrition or health concepts and/or program regulations to clients, OR
  3. A combination of training, education, and experience that is equivalent to one of the employment standards listed above and that provides the required knowledge and abilities. 

Additional Qualifications: Possession of a California Class C Driver’s License is required at time of appointment. Incumbents must be willing to travel throughout the county. 

The current positions require all candidates to be fluent in either Spanish/English or Mixteco/English. Candidates who are do not speak, read, and write fluently in Spanish or Mixteco, will not be considered for the current vacancies. 

NOTE: If you indicated on your application that you are bilingual, Human Resources will place you on the employment list for this job, which requires bilingual skills. Hiring departments may test you on your fluency. If you do not demonstrate sufficient fluency, your name may be withheld from future certifications, in accordance with Civil Service Rule 7. 

 
Knowledge of:  basic nutrition or health concepts; office procedures and practices; English usage and grammar; and computer operations.
 
Ability to: provide excellent customer service to the participants of the WIC program, the public and/or to PHD patients; learn, apply and use State WIC data system and/or other medical services and eligibility data systems; learn breastfeeding and health education concepts for positions assigned to the WIC program; make group presentations and lead discussions; interpret and explain rules and regulations; learn health education techniques and methods; effectively communicate program information to a wide range of people; document client status; establish and maintain working relationships with superiors, co-workers and the public; learn group dynamics and human behavior; maintain client confidentiality. 

Positions assigned to the Primary Care and Family Health must become Certified Enrollment Counselors within the first 90 days of employment.  This requires successful completion of a 40-hour Covered California health care coverage course and the ability to pass a State Certified background check to comply with Covered California requirements.  

Desirable Qualification: WIC Nutrition Assistant (WNA) certification issued by the California Department of Public Health.

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