DocGoNew York 10001
Full Time
||none||Hospital Liaison||DocGo|| ||||https://docgojobs.com/job/hospital-liaison-customer-support-us-ny-new-york-r-2515-4/">

Hospital Liaison

DocGo
Full Time 35 W 35th St, New York, NY 10001, United States
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Overview

DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.

Responsibilities: 

  • Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal staff.

  • Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service.

  • Detail orientation and strong administrative/organization skills are required.

  • Mature, approachable, professional and comfortable in dealing with others both in-person and on the phone. 

  • Facilitate a close working relationship between the Client and DocGo.

  • Participate in regular team meetings to provide updates to stakeholders.

  • Perform Duties as assigned

Required Qualifications: 

  • HS Diploma  

  • Must have 3 years of strong customer service experience 

  • 2 years of EMS exp preferred

  • 2 years of working in an Hospital Setting

  • Experience with MS Office (Outlook, Calendar,  Excel, etc.)

EEO/AAP Statement:  DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences.  DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position.  As the nature of business demands change so, too, may the essential functions of the position. 

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