Chesterfield CountyChesterfield 23832
Part Time
||10/01/2023||Human Services Assistant||Chesterfield County|| ||||https://www.governmentjobs.com/careers/chesterfieldco/jobs/4205194/human-services-assistant-benefit-programs">

Human Services Assistant

Chesterfield County
Part Time 28 per week 9501 Lucy Corr Cir, Chesterfield, VA 23832, United States Apply before 10/1/2023 11:59
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Overview

Minimum Qualifications

High school diploma or GED; two years of experience in office practices and procedures, clerical and/or direct customer service experience; or an equivalent combination of training and experience. Excellent organizational, oral/written communication, strong customer service and interpersonal skills necessary. Computer experience with word processing and/or database applications desired; bilingual skills are preferred. The successful applicant must demonstrate a strong attention to detail, the ability to work accurately and timely under pressure, and the ability to compile and review data from multiple systems. PreĀ­-employment drug testing, FBI criminal background check and education/degree verification required.

Duties

Perform a variety of customer service duties in a fast-paced environment. Greet and assist customers; answer questions; answer, direct and take changes from incoming telephone calls. Assist in obtaining and verifying client information to be used to determine eligibility for assistance in person and on the phone; inform clients of available resources and make referrals to appropriate agencies; maintain records and compose correspondence; provide administrative support to Benefit Programs Specialist. Perform other work as required.

Shift

28 hours/week; Monday - Friday; 8:30 a.m. - 5:00 p.m.

Work Location

Social Services

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