County Of MauiWailuku 96793
Full Time +

The above examination is being given on an open-competitive basis to establish an eligible list which shall be effective for not more than one year unless extended by the Director of Personnel Services.

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Immigrant Services Specialist I

County Of Maui
Full Time, Permanent Maui Human Concerns-Housing, 2065 Main St Skybridge Classroom, Wailuku, HI 96793, United States


NOTE: Applicants are required to take an online exam and test alone in a quiet, distraction-free area using a reliable computer with a high-speed internet connection, a microphone, a webcam (internal or external), and a Windows or Apple Operating System. Applicants who do not meet the system requirements will be provided an opportunity to take the online exam on site.  

Participates in providing a range of services to immigrants and their families by performing a variety of simple activities in accordance with defined policies and procedures and specific supervisory instructions; receives training in basic principles and work methods, in addition to orientation relating to the goals and objectives of the program; performs other related duties as required.

Distinguishing Characteristics:

This class differs from the Immigrant Services Specialist II in that the Immigrant Services Specialist I performs as a trainee in learning the basic principles, methods and techniques involved in the delivery of services to immigrants and their families; whereas the Immigrant Services Specialist II, as an advanced trainee, performs a variety of activities ranging from the simple to moderately complex with supervision varying in degree depending on the level of complexity of the tasks assigned. 

Examples of Duties

The following are examples of duties and are not necessarily descriptive of any one position in this class. The omission of specific duties statements does not preclude management from assigning such duties if such duties are a logical assignment for the position.

Attends orientation and training sessions; interviews clients in the office or during home visits to gather pertinent information regarding needed services; refers individuals and/or families to other community resources; responds to inquiries regarding programs and activities available to  immigrants and their families; assists higher level specialists in providing a range of services in support of the County's comprehensive program for immigrants and their families; completes necessary forms and reports; maintains records and other documents; confers with supervisor individually and in staff meetings.

Minimum Qualification Requirements

Training and Experience: A combination of education and experience substantially equivalent to graduation from an accredited college or university with major work in social work, sociology, psychology or a related field, or (2) any equivalent combination of training and experience.
License Required: Possession of a valid motor vehicle operator's license (Type 3).
Knowledge of: the basic principles of human behavior; community resources and community organizations; principles and practices of interviewing; research and evaluation methods and techniques; report writing.
Ability to: learn about different ethnic groups and their cultural characteristics; learn to deal effectively with immigrants from a variety of ethnic backgrounds; establish and maintain effective relationships with community organizations, public and private agencies, and others; learn and interpret Federal and State laws, rules and regulations pertaining to benefits and services available to immigrants and their dependents; analyze facts and information; speak and write clearly and concisely.
Health and Physical Condition:
Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper for performance of the duties.
Physical Effort Grouping: Light  



The above examination is being given on an open-competitive basis to establish an eligible list which shall be effective for not more than one year unless extended by the Director of Personnel Services.


The County of Maui does not discriminate on the basis of race, sex, sexual orientation, age, religion, color, ancestry, national origin, disability, marital status, pregnancy, arrest and court record, assignment of child support, national guard participation or any other basis covered by state or federal laws governing non-discrimination

Pre-Employment/Post-Offer Drug Screening Test: All applicants, who will enter a safety sensitive position or certain designated categories that the Personnel Services Director has established or who are required by law to be drug tested must pass a pre-employment/post-offer drug screening test as a condition of employment. There is no retesting or re-evaluation process. Cost for the drug screening test shall be borne by the County of Maui.

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