MastercardO'Fallon 63368
Full Time
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Lead Technical Program Manager

Full Time Mastercard, 2200 Master Card Blvd, O'Fallon, MO 63368, United States


We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Lead Technical Program Manager - Data Platforms & Engineering

• Works across teams to organize and accelerate delivery, ensuring all teams are delivering in a coordinated manner

• Tracks and manages manifest definitions, release integration, timing, scope and delivery

• Provides ongoing updates (with data) on the state of delivery

• Proactively manages all dependencies, ensuring all outputs are production ready at launch


• Lead a global team of individual contributors who are conceptualizing, rationalizing, and driving multiple simultaneous projects to deliver engineering work

• Drive overall strategy and teams inside and outside of your organization to deliver the expected results

• Develop and communicate a vision that supports the broader departmental and organizational vision

• Deep understanding of the platform, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems

• Continuously monitor and analyze key performance indicators on the organization’s score card and move them in a positive direction

• Stay on top of tactical execution rigorously inspecting the delivery plans and execution metrics of your TPMs

• Adapt to shifting goals and activities while managing multiple activities in parallel

• Build and cultivate strong internal relationships

• Manage escalations

• Actively encourage the development of your technical staff

• Learning performance improvement management and holds team members accountable for performance

About You

Take the time to fully learn the functionality, architecture, dependencies, and runtime properties of the systems supporting your platform products. This includes the business requirements and associated use cases, Mastercard customer's experience, Mastercard's back office systems, the technical stack (application/service architecture), interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.

Understands and can explain the business context and the associated customer use cases

Proficient at grooming user stories, setting entrance/exit criteria and prioritizing a platform product backlog

Understands the technologies supporting the platform product and are able to hold your own in debates with other PM-Ts, TPMs, SDEs, and SPMs

Recognize discordant views and take part in constructive dialog to resolve them

Verbal and written communication is clear and concise

Improve team processes that accelerate delivery, drive innovation, lower costs, and improve quality

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Pay Ranges

O'Fallon, Missouri: $113,000 - $186,000 USD