PetSmartPhoenix 85015
Full Time

Responsible for executing needed details into the promotional management system (OMP), inclusive of collecting, organizing/filing, entering, and changing and auditing promotions as needed.

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Merchandising Coordinator

Full Time PetSmart, 1745 W Bethany Home Rd, Phoenix, AZ 85015, United States


About the Team

It's no surprise people are passionate about the health and happiness of their pet and our Merchandising (buying) team is no different. When it comes to the products and solutions in our stores, our incredible teams of merchandising associates have everything covered – from head to tail! From keeping up with the top trends to developing new, innovative solutions, our buyers help ensure every pet parent can find exactly what their pet needs at PetSmart. Join our team and show your love for pets by creating products as special as pets themselves!

About the Location

Hybrid Position:

This position may be considered Hybrid based on PetSmart’s FlexSmart policy and business needs. A Hybrid work arrangement is considered to be a blend of onsite and remote work activity. Associates with a Hybrid work arrangement have a work space at Phoenix Home Office and can be required to come onsite between 1-5 days a week as determined by leadership and based on business needs.

About the Job

In partnership with our vendors, merchandisers, planners and marketing, the Merchandise Coordinator will manage the day-to-day maintenance of our items/sku's. These responsibilities include everything from introducing the products to managing the promotions.


  • Gather and populate information for new vendor and item set up
  • Liaison between cross-functional partners and buyers
  • Sample management
  • Vendor funding monitoring, payback management
  • Responsible for executing needed details into the promotional management system (OMP), inclusive of collecting, organizing/filing, entering, and changing and auditing promotions as needed
  • Managing category release uploads/change forms
  • Occasional customer service issues or store questions
  • Submitting communication to stores (CASE messages)
  • Misc vendor related issues, concerns or questions

Education / Experience

  • Requires knowledge obtained through an Associate's degree or Bachelors degree
  • Proficiency typically obtained with 2+ years experience in a Buyer support, merchandising, or data entry role
  • Requires good analytical process skills and high level of accountability to ensure accuracy of data
  • Candidate must have proven team forming skills to initiate positive relationships with other departments and outside vendors
  • Listens attentively and responds in a sensitive and appropriate manner, treating all with respect and dignity
  • Requires professional written and verbal communication skills to effectively communicate information to all levels of leadership
  • Requires excellent organization and accurate data entry skills
  • Must be able to work in a fast paced environment where priorities can change quickly

About the Culture

At PetSmart, we work hard to create a culture where and we celebrate the unique stories, backgrounds, and experiences our associates share.  These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.

Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet friendly environment, bring your pets to work!
  • On-site Dog Park
  • “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
  • “Sit & Stay” Café serving fresh breakfast and lunch options
  • On-site coffee bar
  • “Lil’ Paws” learning center and onsite daycare facility (associate paid)
  • Volunteer events with PetSmart Charities
  • Learn more about #LifeAtPetSmart here: 
  • Check out Associate stories and share in some celebrations at PetSmart: 
  • Explore PetSmart Benefits here: 
  • If you don't already live in the Phoenix area here's a guide to the area: