City of AnaheimAnaheim 92805
$39,811 - $50,814 Per yearPart Time

Act as a receptionist to the public, take and respond to a high volume of phone calls, screen inquiries, take messages, schedule appointments and answer questions requiring an understanding of policies and procedures of the work unit.

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Office Specialist I/ii

City of Anaheim
Part Time 30 per week $39,811 - $50,814 Per year City of Anaheim - Community Services, 200 S Anaheim Blvd, Anaheim, CA 92805, United States
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Overview


Upcoming Increase:3.5% increase on June 21, 2024

The

City of Anaheim Housing and Community Development Department 

is seeking a

Part Time Office Specialist I or II

to support the Anaheim Housing Authority.  The Part Time Office Specialist I or II will perform varied clerical duties, provide customer service assistance in-person as well as over the phone, and support multiple staff members simultaneously.


PT Office Specialist I- $19.14 - $24.43 Hourly 
Qualified candidates will possess one (1) to two (2) years of clerical experience in a professional environment, including experience with providing excellent customer service.  
PT Office Specialist II- $21.27 - $27.14 Hourly 
Qualified candidates will possess three (3) or more years of clerical experience in a professional environment, including experience with providing excellent customer service.  
Under both classifications the ideal candidate must demonstrate the ability to type at a net corrected speed of 40 words per minute (WPM). Ideal candidate will be customer service oriented, highly analytical, extremely organized, possess excellent written/verbal communications skills and is able to multi-task and work effectively in a team environment. 
This is a part time position usually averaging 30 hours per week.  A minimum number of hours is not guaranteed. 

Based on candidate qualifications and knowledge/skills/abilities demonstrated during the selection process, the hiring manager reserves the right to hire as Part Time Office Specialist I or Part Time Office Specialist II. 
Essential Functions
The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.

Depending upon area of assignment, responsibilities and duties may include, but are not limited to the following:

Act as a receptionist to the public, take and respond to a high volume of phone calls, screen inquiries, take messages, schedule appointments and answer questions requiring an understanding of policies and procedures of the work unit.

Type forms, schedules, reports, lists, general correspondence, manuscripts, charts, graphs, contracts and statistics.

Type, file, record, compute and maintain confidential and privileged information. Compose routine correspondence.

Utilize modern office equipment, media, and computer applications specific to the assigned unit in order to input, maintain, retrieve, transfer, and communicate confidential and privileged information.

Compose routine correspondence using Adobe Pro.

Proofread materials for clerical accuracy and spelling.

Copy, collate, staple and otherwise bind a variety of materials.

File materials into and retrieve materials from established filing systems and develop standard office filing systems for record storage and retrieval.

Research readily available information requiring some interpretive judgment and tally and compile information for reports using a computer or related software.

May maintain records of the unit concerning purchases, budget accounts and inventory; requisition office supplies.

May maintain

records of staff attendance and absences; compile and submit periodic reports for payroll purposes.

Transcribe cassette tapes of dictated correspondence, reports, interviews, legal documents, lists and related materials using modern office equipment and computer software.

Receive, open, date stamp and distribute incoming mail and processes outgoing mail.

Maintain and post data to logs, lists, ledgers, follow-up files and other records of the unit; check and compare records and documents for accuracy.

Maintain calendars and schedules of appointments, meetings, room use, equipment use and events.


Scan documents upon request.

Perform related duties and responsibilities as required.

Qualifications
Experience:

Performing varied journey-level clerical work.

Knowledge of:

Modern office procedures, practices, and equipment; personal computer hardware and software, including word processing, spreadsheet, and database programs; English usage, spelling, grammar and punctuation; basic math; and record keeping methods.

Ability to:

Keyboard at a net corrected speed of

40 words per minute

from clear copy; learn to efficiently operate a computer terminal and use associated software; accurately transcribe recorded information into a readable format; effectively answer and process telephone calls; read, understand and apply moderately difficult materials; prepare accurate and clearly understood statistical reports; understand and carry out oral and written instructions; understand pertinent procedures and functions quickly and apply them without immediate supervision; maintain confidentiality; handle multiple priorities, organize workload, and meet strict deadlines; establish and maintain effective relationships with those contacted in the course of work; maintain professionalism, courtesy, and composure at all times, including stressful situations. For public contact positions, incumbents must have the ability to interact with a wide variety of clientele while retaining a professional work environment.

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