State of WashingtonLakewood 98499
Full Time +

Provide operational direction and oversight of six region-based Asbestos Program Specialists charged with analyses and recommendations related to the identification and management of asbestos-containing materials.

||10/06/2023||Public Benefits Specialist 1-3 In-training- Chehalis||State of Washington|| ||||">

Public Benefits Specialist 1-3 In-training- Chehalis

State of Washington
Full Time, Permanent DCYF Lakewood, 6010 Main St SW #64, Lakewood, WA 98499, United States Apply before 10/6/2023 11:59


This position is currently teleworking but there is a possibility of returning to the Chehalis office. Therefore, the selected candidate must be willing and able to commute to151 NE Hampe Way, Suite C3-6, Chehalis, WA 98532.

The Department of Children, Youth, and Families (DCYF) was created to be a comprehensive agency exclusively dedicated to the social, emotional, and physical well-being of children, youth, and families regardless of race, ethnicity, sexual orientation, or other socioeconomic factors. We believe our workforce should reflect the communities we serve and are actively searching for candidates that reflect that diversity.

Do you want to help families and communities safely care for their children? We're looking for a Public Benefits Specialist to provide eligibility determination support services, working toward the common goal of eliminating child and youth outcome disparities based on race and ethnicity. Our vision is that "All Washington's children and youth grow up safe and healthy-thriving physically, emotionally, and educationally, nurtured by family and community."

The Opportunity:
The Child Care Subsidy Contact Center located in Chehalis is looking for a public service-oriented candidate to join our team as a Public Benefits Specialist. This position provides essential services to customers and many vulnerable Washington State residents who are applying for child care subsidies so parents and families can find employment. You will conduct interviews, review information, and make eligibility determinations for services and child care assistance. If you have a passion for helping others and want to see families flourish, we encourage you to apply and see what DCYF is all about.

Some of what you will do:
  • Process applications for child care subsidy assistance.
  • Conduct thorough interviews to determine eligibility for services.
  • Provide client referrals to optional and mandatory services through other agencies.
  • Assist limited English clients with properly translated forms and services.
  • Assist child care providers with subsidy payment information and requirements.

What we are looking for:
The goal class for this position is a Public Benefits Specialist 3. We are also considering candidates at the Public Benefits Specialist 1 and 2 levels, with a training plan to advance to Public Benefits Specialist 3. Experience is the only difference between qualifications for both levels and will be evaluated by the hiring manager.

Public Benefits Specialist 1 (PBS1) Salary Range 40 Step G: $3,974- $4,602 per month:
A Bachelor's degree, OR Experience examining/processing medical insurance or rehabilitation claims, unemployment insurance claims, or in a customer service job where the major duties involve public contact, or a job providing staff support in financial eligibility determination will substitute, year for year, for education.
One year of experience conducting financial eligibility determination for public assistance to include financial, medical and food benefit programs.

Public Benefits Specialist 2 (PBS2) Salary Range 45 Step D: $4,174 - $5,214 per month:
Six months of experience as a Public Benefits Specialist 1, and completion of the agency's Public Benefits Specialist Training Program.
One year of experience conducting financial eligibility determination for public assistance to include financial, medical and food benefit programs and completing the agency’s Public Benefits Specialist Training Program.

Public Benefits Specialist 3 (PBS3) Salary Range 48 Step A: $4,174 - $5,615 per month:
Nine months of experience as a Public Benefits Specialist 2.
Fifteen months of experience as a Public Benefits Specialist 1 and satisfactory completion of the agency's Public Benefits Specialist Training Program.

Degree must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or foreign equivalent verified by a NACES-approved organization at

Foreign Equivalency certification must be attached to the application for degrees obtained outside the U.S. Incomplete applications may be screened out of the recruitment process.

In addition to those required qualifications, our ideal applicant will also have some or all of the following:
  • One year of experience working in a call center environment.
  • Experience working in a high-volume customer service environment.
  • Experience determining eligibility for public programs.

How do I apply?
Complete the online application and attach the following:
  • Current resume detailing experience and education
  • 3 Professional References 
This position is covered by a Collective Bargaining Agreement.This recruitment may be used to fill multiple vacancies.  DCYF is an equal opportunity employer and supports equity, diversity, inclusion, and respect.The initial screening will be based on the content and completeness of your application and the materials submitted. All information may be verified and documentation may be required. Applications with comments such as "see attachments" or "N/A" in the supplemental question responses will be considered incomplete.If you need an accommodation throughout the application/interview process, contact the Recruitment team at If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855)524-5627 or email .To take advantage of please attach your DD-214, member 4 long-form, or your NGB-22.  Please black out your social security number prior to attaching.11962