City of MissouriMissouri City 77489
Full Time
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Permit Service Supervisor

City of Missouri
Full Time 24 per week 1522 Texas Pkwy, Missouri City, TX 77489, United States


This is a Full-Time, supervisory level position with the City's Development Services Department, Permits and Inspections division. An individual in this position plans, organizes, and supervise the operations and activities of the Permit Center within the Development Services Department. Reporting relationship: Building Official 

Examples of Work

• Oversees and evaluates all operations and activities of the permit center; recommends improvements and modifications; prepares various reports on operations and activities.
• Plans, assigns, supervises, and evaluates activities of assigned staff.
• Oversees and assists in the referral and processing of building permits, ensuring that all pertinent application requirements are met.
• Provides information and direction to the public related to the City’s development and permit process including planning, building, and zoning matters.
• Assists homeowners, builders, architects and contractors with planning and permit requirements pertaining to their project; answers questions, responds to complaints, troubleshoots problems.
• Assists with managing and coordinating the city’s one stop development review process by evaluating applications for completeness, providing oversight of plan submittals, preparing and routing development applications for review, processing plan review responses, and providing other correspondence as appropriate and assigned;
• Issues building permits, and oversees complex permit processing.
• Routes plans to various City departments and/or divisions for review and sign-off; tracks plans and ensures their return in a timely manner.
• Provides training and coordination on a variety of activities including but not limited to, plan checking and the general permit process.
• Maintain appropriate logs of applications processed utilizing the City’s permitting system;
• Assign and assist with the oversight of fee assessment, payments and issuance of permits and other correspondence as appropriate;
• Act and serve as certified Cash Handling Specialist, assuring dual control remains in compliance with the City’s Cash Handling Procedures Manual.
• Perform routine inspections of department cash records including random audits and monitoring to assure compliance with the Policy.  
• Attend and participate in pre-development, pre-application, pre-construction and technical review meetings for development projects;
• Provide efficient and effective service delivery to customers; identify and recommend opportunities for improving service delivery methods and procedures;
• Attend and participate in a professional association; stay up to date of new trends, innovations and laws affecting the development plan submittal and approval process;
• Perform other related duties as assigned;
• Subject to 24 hours recall.

Education, Experience, or Certification

High School Diploma or General Educational Development (GED) Certificate; a minimum of five (5) years professional experience in a government permit granting agency or closely related field; and a current Permit Technician Certification from the International Code Council (ICC) or the ability to acquire an ICC Permit Technician Certification within year of employment required. Bilingual (Spanish) preferred.

Supplemental Information

The Department of Human Resources & Organizational Development may consider an equivalent combination of education, training and/or experience.