Thurston CountyOlympia 98512
Full Time
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Senior Office Assistant

Thurston County
Full Time 9605 Tilley Rd SW S, Olympia, WA 98512, United States


**This employment opportunity has been reopened and will remain open until filled.  Thurston County Public Works reserves the right to close the recruitment at any time. To ensure consideration for this position, please submit your application as soon as possible.**
Thurston County Public Works is recruiting for a to join our dynamic, energetic, and innovative team. The successful candidate will provide high quality customer service to Public Works internal and external customers, advise the public regarding detailed regulations and procedures, utilize the computer and related programs to complete complex projects, and assist in the development of department/office procedures. This position will provide support to the Solid Waste Division of Public Works. 

Essential functions may include, but are not limited to, the following: 
  • Independently prepares, formats, and coordinates complex packages such as agenda items, contracts, change orders, and bid documents.
  • Handles inquiries and requests from residents. Assists in resolving complaints or requests, requiring excellent customer service skills.
  • Provides administrative support during various emergency situations. 
  • Maintains a wide variety of complex records, such as preparing technical, statistical, and narrative reports relating to operation of work unit.
  • Performs a variety of coordinating activities for supervisor/manager; relays and obtains information from other County departments and outside agencies. 
  • Arranges meetings, itineraries, and calendars.
  • Utilizes a variety of software, including desktop publishing packages, to create documents, brochures, information packages, educational materials, presentation items, and various other products.
  • Performs basic accounting tasks as needed, such as compiling and maintaining records, issuing vouchers, writing checks, balancing checking accounts, or general purchasing.
To view the full job classification, click here: 

The , located in Olympia, Washington is a national award-winning agency in delivering quality projects to our community. Our mission is to provide quality public services in all areas of our business. We actively help our staff develop and grow professionally, we bring together resources across divisions to achieve organizational goals, we are always ready to respond to community needs, and we are an American Public Works Association accredited agency, consistently meeting industry best practices benchmarks.  

Our Core Values:
  • Accountability – We take responsibility for our actions and the resulting outcomes.
  • Customer Service – We provide our customers with the highest level of service and quality.
  • Innovation – We strive to continuously improve processes, performance, and results.
  • Safety – We demonstrate an uncompromising commitment to safety.
  • Teamwork – We work together toward achieving a common recognized end.  
  • Mission - to provide excellent public services in all areas of our business. 
  • Vision – The premier public works organization, accountable and transparent in all services we provide to our community.   
Thurston County Public Works values the diversity of the people it hires and serves. To us, inclusion means fostering a workplace in which individual differences are recognized, appreciated, and responded to in ways that fully develop and utilize each person’s talents and strengths. We are dedicated to recruiting and developing a talented workforce from various cultures, lifestyles, backgrounds, and perspectives who are committed to our vision and core values. .

What we offer our employees:
  • Work-Life Balance: We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individual’s lifestyle. 
  • Plan For Your Future: As a member of our team, you will enjoy great employee benefits, including a retirement plan, pre-tax savings accounts, as well as comprehensive health care and dental/vision care for you and your family. Please visit website for more information.  
  • Paid Leave: Full-time regular employees earn a minimum of 12 paid vacation days per year in addition to 11 paid. 
  • Robust Training Program: Employees are encouraged to attend County paid training to help them further their career, learn new skill sets, and stay on top of emerging trends in our industry.  We also encourage our staff to participate in professional organizations and attend conferences.  
  • Flexible Work Schedules:Some of the options that employees may take advantage of include alternative or compressed schedules and/or remote working.
  • Deferred CompensationThe County offers 3 voluntary deferred compensation plans for employees who would like to set aside additional deferred tax dollars into a retirement savings plan. 
  • Flexible Spending Account (FSA)Employees can take advantage of Section 125 flexible spending accounts for out-of-pocket health care and daycare expenses with pre-tax dollars.
  • Public Service Loan Forgiveness:This is a federal program which allows full-time public service employees who have made 120 qualifying payments for certain loans, to get their student loans repaid.
Message to potential applicants: We understand that some potential applicants are less likely to apply for jobs unless they believe they meet every one of the functions or skills listed in a job description. We are most interested in finding the best candidate for the job, and we understand that may be someone who will learn some of these skills on the job. If you are interested in this position, and meet the minimum qualifications, we encourage you to go ahead and apply! Feel free to think about how you will bring your own set of skills to the role and tell us about the potential that you hold.  
Why you’ll love it here:
Thurston County is located between Seattle and Portland in Western Washington’s South Puget Sound Region. Perched in between the mountains and the ocean, the area boasts the perfect blend of year-round outdoor activities including boating, hiking, skiing, and more. The region is also home to the state capitol city of Olympia, known for its many restaurants, microbreweries, coffee shops, farmer’s markets, kids’ activities, history, and art events. Discover more about life in Thurston County at .
  • High School Diploma or GED.

  • Two years experience in an office environment with responsibility for performing a full range of senior level office support tasks, including experience providing information and assistance to the general public.        

  • Ability to type at a minimum of 55 wpm (higher levels may be required for specified positions).

  • Ability to fully utilize the personal computer and related software programs.

  • Washington State Driver's License may be required.

Desired Skills
  • Strong customer service skills.
  • Thorough knowledge of general office practices.
  • Ability to interpret and apply program information in making work decisions or in supplying information to others.
  • Ability to maintain complex specialized records and prepare narrative or statistical reports based thereon.
  • Ability to work independently and make appropriate decisions regarding work methods.
  • Ability to communicate effectively, orally and in writing.