State FarmRichardson 75082
Full Time

Analyze and review lines of business to develop recommendations and assist our agents with achieving a profitable book of business.

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Underwriter

State Farm
Full Time Kay Patel - State Farm Insurance Agent, 4251 E Renner Rd #110, Richardson, TX 75082, United States
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Overview



Who are we?

In State Farm Underwriting, we champion profitable growth by providing quality customer interactions and products through simplified processes, technologies and the excellence of our people. When you join our team, you will execute on our underwriting philosophy and fundamentals to serve the evolving needs of our customers. Our Underwriters are committed to assisting our State Farm agents and their customers. Check out what it's like to be an !

Several of our teams are hiring, and you may be considered for multiple opportunities where your skills and qualifications align. Areas for consideration include, but are not limited to Business Lines Fire Production.

Familiarity with company policies, forms, and endorsements is essential. All underwriters are expected to learn various insurance coverages and contracts along with company philosophy and procedures, in order to make underwriting decisions within authority. The overall responsibilities of an Underwriter are to:

  • Analyze and review lines of business to develop recommendations and assist our agents with achieving a profitable book of business.
  • Serve as a resource to our agents in support of company programs including loss mitigation, loss control, and marketing opportunities.
  • Be responsible for proper pricing, placement, and termination of risk within assigned levels of authority as well as acceptance continuation.
  • Communicate clearly and professionally through remarkable customer service skills.

Production - Primary responsibility is processing applications and policy transactions electronically for new and existing business.

  • Very production driven and fast paced.
  • Standard work process listing all items that should be in a policy and making sure the policy is complete.
  • Critical thinking, attention to detail, and detective type research work is required.
  • Must be able to stay focused and be resourceful.
  • Engage with customers to identify and address adverse situations.
  • Review and process applications and/or policy changes according to established guidelines.
  • Guide customers through navigating existing resources such as Rate Manuals, Underwriting Guidelines, Auto Answers, etc

Training Details: Training is extensive. Mandatory paid training will take place 8:00am-4:30pm Monday-Friday. The length of training depends on the function in which you are placed and varies between 6-15 months in total duration. Limited time off will be granted during the training. Please ensure you are able to commit to the mandatory training before applying. Schedules during training are subject to change based on business need. 

Once training is completed, various work shifts apply depending on business need and the function where each employee is placed. Our team works in a shift environment between the hours of 7:00am-7:30pm Monday-Friday, and may include holidays based on workload and job requirements. Schedules may change based on business need and will require flexibility.

Incumbency: Due to the extensive training, new team members are eligible for promotional opportunities after 12 months of service and 24 months for lateral opportunities.

Work Environment: This is a hybrid role, meaning you will work from home most of the time with some time collaboratively in office. For a successful work environment, you will be asked to have a reliable source of internet for your time working at home.


Qualifications

Our Underwriters are flexible regarding placement into a specific line of business and must be able to successfully complete training in order to provide a remarkable customer experience by demonstrating the following skills:

  • Analyze and review lines of business to develop recommendations and assist our agents with achieving a profitable book of business
  • Serves as a resource to our agents in support of company programs including loss mitigation, loss control and marketing opportunities
  • Responsible for proper pricing, placement and termination of risk within assigned levels of authority as well as acceptance continuation
  • Communicates clearly and professionally through remarkable customer service skills
  • Handles multiple computer applications while maintaining quality records in a fast-paced collaborative team environment
  • Thrives on accountability to your team, your work and your schedule
  • Bachelor’s degree is strongly preferred
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